faq
FAQ
faq
Frequently Asked Questions
We offer flat-rate limo transfers to and from Toronto Pearson Airport and other regional airports across the GTA. Whether it’s a one-way ride or round trip, we serve individuals, families, and corporate clients.
We cover all of Toronto and surrounding areas, including Etobicoke, Mississauga, Brampton, North York, Scarborough, Vaughan, Oakville, and more. Long-distance trips to places like Niagara Falls, Hamilton, London, and Buffalo Airport are also available.
Yes! We operate 24 hours a day, 7 days a week, including holidays. You can book a ride any time—day or night.
We recommend booking at least 2 hours in advance to ensure availability. For early morning or high-demand periods, 12–24 hours’ notice is preferred.
We offer:
- Luxury Sedans (1–3 passengers)
- Premium SUVs (3–6 passengers)
- Vans for larger groups or extra luggage
All vehicles are clean, climate-controlled, and operated by licensed, professional chauffeurs.
Yes! Just select the vehicle size during booking or mention it by phone. SUVs and vans are perfect for families, groups, or those with extra luggage.
Yes. Our chauffeurs will assist you with loading and unloading your luggage for a hassle-free experience.
Yes! We offer services for weddings, proms, corporate functions, birthdays, and other special occasions. Let us know your event details and we’ll tailor the ride experience.
Absolutely. All our vehicles are 100% non-smoking, sanitized regularly, and maintained to ensure comfort and cleanliness.
Yes. We provide rear-facing, front-facing, and booster seats upon request. Please let us know during booking.
You can book directly through our website, by phone, or via WhatsApp (if available). Online booking is fast and secure.
We accept:
- Credit Cards (Visa, MasterCard, Amex)
- Debit
- Cash
- Prepaid Corporate Accounts
Highway 407 tolls are added if you request to use that route
Waiting time beyond the free grace period may be charged (as per policy)
Yes, cancellations are allowed based on our Refund & Cancellation Policy. We recommend canceling at least 24 hours before your pickup to avoid charges.
Yes, stops can be requested during booking or during the ride. Extra charges may apply depending on duration and distance.
We monitor flight status in real time. If you provide a valid flight number, your pickup will be automatically adjusted at no extra charge.
No, gratuity is not included. Tipping is at your discretion and always appreciated for excellent service.
Contact us immediately. While we’re not liable for lost items, we’ll do our best to locate and return them.
Yes. We are a fully licensed and insured limousine service operating legally under Ontario regulations
