Refund Policy

At Toronto Airport Limo Flat Rate, we value transparency and fairness when it comes to handling refunds. We understand that travel arrangements can change unexpectedly, and we aim to offer a clear, customer-friendly refund process while managing the operational costs involved in every booking.

  1. Refund Eligibility
  • Refunds are eligible only for bookings cancelled in accordance with our cancellation terms (see Cancellation Policy).
  • Refund requests must be submitted via email or phone and must include your name, email, and reason for the refund.
  1. Online Payment Refunds
  • If your booking was paid online via cards or any digital payment method, please note:
    • A 10% non-refundable processing fee will be deducted from all eligible refunds.
    • This deduction covers third-party transaction charges imposed on us at the time of payment.
  • We do not profit from this deduction; it strictly offsets unavoidable processing costs.
  1. Refund Processing Timeline
  • Approved refunds are processed within 5–7 business days.
  • Refunds will be issued to the original method of payment used at the time of booking.
  1. Non-Refundable Cases
  • Refunds will not be issued for no-shows or cancellations made outside of the eligible timeframes.
  • Full charges apply if the cancellation occurs too close to the pickup time (see Cancellation Policy).

For refund requests, please contact us:

Email: [email protected]
Phone: 647-802-6766
Website: torontoairportlimoflatrate.com

We appreciate your understanding and thank you for choosing Toronto Airport Limo Flat Rate for your transportation needs.

 

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